Question 1

Can you customize the design and branding?

Accepted Answer

Yes, we offer full OEM/ODM services including custom logos, colors, packaging, and specifications to match your brand requirements.

Question 2

What is the minimum order quantity (MOQ)?

Accepted Answer

Our standard MOQ is 50 pieces for regular models. For customized products, please contact us for specific MOQ requirements.

Question 3

How long is the delivery time?

Accepted Answer

Standard delivery time is approximately 30 days after order confirmation. Rush orders may be available upon request.

Question 4

What are the payment terms?

Accepted Answer

We accept 50% deposit upon order confirmation and 50% balance before shipment. T/T, L/C, and other payment methods are available.

Question 5

What warranty do you provide?

Accepted Answer

All products come with a 12-month warranty covering manufacturing defects. Extended warranty options are available for bulk orders.

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